Last updated: 07-11-2025
Welcome to the website groupelti.com (the “Site”), operated by Groupe LTI inc. (“we,” “our,” or “us”). By accessing this Site or our client portal, you agree to these Terms of Use. If you do not agree with these terms, please do not use the Site or the portal.
1. General Information
The Site is operated by Groupe LTI inc., headquartered at 450 Bd Industriel, Val-des-Sources, QC J1T 4X1.
For any questions regarding the Site or these Terms of Use, please contact us at web@groupelti.com.
2. Use of the Site
The Site and the client portal are designed to provide information about our products and services, as well as secure access to specific technical data.
You agree to use the Site and the portal solely for lawful purposes and in compliance with applicable Canadian laws.
You are prohibited from:
- Bypassing or attempting to bypass the security measures of the portal;
- Downloading, sharing, or copying any content without prior written authorization;
- Using the Site or the portal in any way that could compromise their security, integrity, or availability.
3. Client Portal and Secure Access
The client portal allows customers to view industrial fluid analysis results and access confidential reports.
Access is restricted to authorized clients who have been provided a username and password by Groupe LTI.
You are responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account.
In the event of a lost password or unauthorized access, please immediately notify Marc Rioux, General Manager of Groupe LTI, at marc.rioux@groupelti.com.
Groupe LTI reserves the right to suspend or revoke access in the event of non-compliance or misuse.
4. Intellectual Property
All content on the Site and the portal—including text, logos, images, graphics, reports, PDF documents, and other materials—is the exclusive property of Groupe LTI inc. or its partners.
No part of the Site may be reproduced, modified, or distributed without prior written consent.
5. Accuracy of Information
We make every reasonable effort to ensure that the information presented on the Site is accurate and up to date. However, some information may be modified without notice.
The analysis results displayed in the client portal are provided for technical reference only and do not replace professional advice or recommendations from a Groupe LTI representative.
6. Limitation of Liability
Groupe LTI inc. cannot be held responsible for any direct or indirect damages resulting from:
- The use or inability to use the Site or portal;
- Any error, omission, or service interruption;
- Any technical failure or unauthorized access to your data.
Access to the client portal is provided “as is,” without warranty of availability or freedom from errors.
Groupe LTI does not guarantee that the portal will be free from interruptions, security vulnerabilities, or other technical issues that may affect its use.
7. External Links
The Site may contain links to third-party websites. These links are provided for informational purposes only.
Groupe LTI has no control over these external sites and disclaims any responsibility for their content.
8. Protection of Personal Information
Your use of the Site and the portal is also governed by our Privacy Policy, available at: https://groupelti.com/politique-de-confidentialite/.
This policy explains how we collect, use, and protect your personal information.
9. Changes
Groupe LTI inc. reserves the right to modify these Terms of Use at any time, without prior notice.
Changes take effect upon publication on the Site.
We encourage you to review this page regularly to stay informed about any updates.
10. Governing Law
Nothing on this Site is intended to modify, replace, or supplement any contracts entered into between you and Groupe LTI. These Terms of Use are governed by the laws of the Province of Quebec and the applicable federal laws of Canada.
