Privacy policy

Last updated: October 10, 2025
Effective on: October 10, 2025

This Privacy Policy describes the policies of Groupe LTI, 450 Bd Industriel, Val-des-Sources, QC J1T 4X1, Canada, email: web@groupelti.com, on the collection, use, and disclosure of information we collect when you use our website (https://groupelti.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service. We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service.

Information we collect:

We will collect and process the following personal information about you:
■ First and last name
■ Email
■ Phone
■ Browsing settings

How we use your information:

The information collected will be used for the following purposes:

  1. Business and/or advertising purposes

  2. Sending communications

  3. Collecting customer feedback

  4. Traffic statistics

If we wish to use this information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and then only for the purposes for which you granted consent, unless we are required by law to do otherwise.

Retention of your information:

We will retain your personal information with us for 90 days to 2 years after a user account becomes inactive, or for as long as needed to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, fraud prevention, etc. Residual anonymous and aggregate information, none of which identifies you (directly or indirectly), may be retained indefinitely.

Your rights:

Under applicable law, you may have the right to access, rectify, or erase your personal data; receive a copy of your personal data; restrict or object to the active processing of your data; ask us to share (port) your personal data to another entity; withdraw any consent you have provided for the processing of your data; the right to lodge a complaint with a statutory authority; and any other rights that may be relevant under applicable laws. To exercise these rights, you may write to the person responsible for personal information, Marc Rioux, General Manager at Groupe LTI, at the following email: marc.rioux@groupelti.com. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw consent to its processing for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies, etc.:

To learn more about how we use them and about your choices regarding these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of the information you transmit to us; you do so at your own risk.

Third-party links and use of your information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of third parties, including any third party operating a website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

In certain cases, Groupe LTI transfers personal data based on the economic and technical benefits associated with the following uses:
● Google Analytics. The website collects information about your browsing. The company operating Google Analytics is Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. Users can review the privacy policy and other legal aspects of that company via the following link: https://policies.google.com/privacy.

The user’s personal data collected by Groupe LTI will not be transferred, sold, exchanged, transmitted, and/or disclosed to third parties outside Groupe LTI without the user’s consent, except where required by law and/or for the purpose of providing services to the user. This does not include certain employees and service providers who enable Groupe LTI to keep the site running, to meet the purposes set out in this Privacy Policy, and/or to provide services to the user, and who have undertaken the obligation to maintain the confidentiality of the data provided and to comply with applicable personal data protection regulations at the time of hiring.

Privacy Officer:

If you have any questions or concerns regarding the processing of your information that we hold, you may email our Privacy Officer, Marc Rioux, General Manager of Groupe LTI, 450 Bd Industriel, Val-des-Sources, QC J1T 4X1, Canada, email: marc.rioux@groupelti.com. We will address your concerns in accordance with applicable law within a maximum of 30 days from receipt of your email.